Proclaim Insurance Surveyors and Loss Assessors Pvt. Ltd. is one of the leading loss adjusting and claims management groups in the country, having 30 offices in India with 250 insurance professionals.
Proclaim offers highly experienced loss adjusters and associated technical staff to provide a focused claims service across a wide range of specialist disciplines. We have proven expertise for handling major losses occurring across the world, particularly where complex technical issues pre-dominate.
Proclaim Insurance Surveyors and Loss Assessors Pvt. Ltd. (formerly known as Cunningham Lindsey International Insurance Surveyors and Loss Assessors Pvt. Ltd.) was the first international company to be granted an adjusting licence by the insurance regulator, IRDA, in June 2002. Proclaim started operations in India on 1st December 2002, under its former name Cunningham Lindsey International, with offices in Delhi, Mumbai and Chennai. The entity has, since, opened offices in all prominent business and industrial cities of the country. Currently, we have over 250 insurance professionals, with the purpose to serve Insurers and their clients with the highest service standards expected, with documented procedures.
Through our expanding network of offices, we are able to provide our clients with a complete range of loss adjusting and surveying solutions across the country. We combine our international experience and local knowledge, to provide a professional and accountable claims service that reflects the culture and requirement of each individual territory.
The ISO 9000 compliant Company is highly progressive, with IT backed operations, and a web enabled site (proclaim.co.in) for providing on-line status of claims to clients. The site also generates management reports, letters, reminders, etc. which is unprecedented in the industry. Proclaim prides itself in in-house training workshops, to ensure consistency in reporting and developing our adjusters' skills.
We see our role as 'assisting' in the resolution of claims. Our priority is to drive the claim to its conclusion and to be seen by all parties to take active measures to achieve this. Our adjusters retain a high level of personal accountability. We aim to develop long-term mutually beneficial relationships, while fully understanding the principles and fundamentals on which our insurer, reinsurer and broker clients base their business.
Our comprehensive geographical spread allows local liaison to be maintained with our instructing principals or their reinsurers, wherever they are located, worldwide. We offer fast, efficient and, above all, consistent services.
The network of offices in India provides a combination of international experience and local knowledge. Handling a full range of claims, we offer particular expertise in property, and casualty comprising construction and engineering, including civil, electrical, mechanical, chemical, petrochemical industries, power plants besides liability risks. Our business model in India is unique as we are equally competent in handing large mega claims, as well as retail and volume claims, including desktop handling. We also have the infrastructure and expertise to handle catastrophic claims.
Our team is the largest and most experienced in India, comprising adjusters, engineers and experts from different disciplines, to provide our clients with a comprehensive technical service.