The management of property claims, including consequential financial losses, is our core business throughout the world. We undertake assignments utilizing staff from our extensive network. Property claims management covers all types of losses- residential, commercial and industrial, retail, large and mega in nature. Adjusters at Proclaim are familiar with the business interruption claims which often result from property damage losses; we are equipped to deal appropriately with particularly complicated losses. On assignment of a claim, we appoint the right team, comprising claims professionals and project management specialists to settle the claim and mitigate further losses. Our trained and experienced adjusters work toward fast, cost-effective settlement of claims involving any type of property.
We are one of the principal adjusters in the field of energy and petrochemical in the country. We have experience in handling major losses at hydro, thermal solar, wind and nuclear power stations, pipelines, fertilizer plants, oil refineries and a variety of upstream and downstream process facilities, both onshore and offshore. Our experience, combined with the technical competence of the adjusters, allows us to deliver sound and professional advice to our clients in the most difficult and unforeseen scenarios.
Proclaim has over 150 loss adjusters in an array of engineering disciplines within the organization. The Company also has strong ties with specialist consultants and professional organizations in other domains. These experts can be called upon to perform investigations and conduct root cause analysis under any circumstances. These include restoration specialists, forensic scientists, schedulers, salvage buyers, forensic investigators and economists.
Claims, that are not managed properly, can result in costs that are more than the original contract. Machinery Breakdown and Project losses from within every kind of industry have been our forte in technical competence. We employ specialist engineers across a range of disciplines within our staff, to provide focused back-up for our loss adjusting teams. Our adjusters are trained to contain the loss as soon as possible, in order to minimize the extent of damage. The keen eye of experience helps our adjusters probe deeper into the root cause of the loss and minimize the extent of loss, through effective restoration.
We have been retained as nominated adjusters on some of the largest and most technically complicated construction and civil engineering projects in the country. We have a large dedicated team of adjusters with vast experience in handling engineering projects. We have handled numerous major infrastructure and building projects, ranging from metro systems, oil refinery construction, thermal, hydel, solar, wind, nuclear power plants, pipelines, transmission lines, networking systems and fertilizer plants. We are pioneers in efficient and cost effective project monitoring schemes, particularly important where Advance Loss of Profits insurance is involved.
Our experienced adjusters provide the insurance market with the extensive range of specialized services that are required to handle Fine Art and Specie claims and risk surveys. Our experienced Jewellers Block and Fine Art loss adjusters have, over the years, provided the industry with specialized services in this field. Proclaim also has valuation experts for fine art and specie properties. We have specialist valuers who cover all genres of art from the contemporary to the modern era. Specialist valuation advice is available within every discipline, including jewellery, furniture, painting, sculpture, ceramics and glass. Services include post-loss valuations, pre-risk surveys/valuations, and advice on diminution in value following damage, restoration and disposal of salvage/recovered items.
Our dedicated Marine surveyors are able to offer expertise in most aspects of cargo and hull/machinery surveys, including loss prevention measures, supervision and control of cargo. Our qualified adjusters offer expertise in dealing with a variety of claims, including carriers' and warehouse keepers' liability. This service is available to the insurance market, P&I clubs, legal profession, logistics industry, carriers and traders. It is a specialized, efficient and fully integrated service, which brings about prompt resolution of problems wherever they may arise. The reach and infrastructure of the entity allows it to reach most locations within 24 hours in India.
Proclaim understands the complex nature of liability claims and has the resources and capability to undertake, investigate and resolve such circumstances. We understand the effect such claims might have on the function of the Insured's business and, thus, realize the need for compliance with confidentiality. Our team ensures in-depth research is undertaken, to provide the necessary details to the underwriters. We aim to identify those cases that warrant early settlement or those cases that should be defended and suggest Insurers proceed in accordance. Where necessary, we engage experts to assist with ascertaining quantum, e.g. forensic accountants, engineers and other specialists. When litigation cannot be avoided, we source the appropriate experts and witnesses, to work with lawyers in order to manage the process to achieve the best outcome for all. Our approach is one of partnership, with a mutuality of trust, coupled with transparency.
Financial claims and obligations arise out of contractual relationships between institutional units. A financial claim entitles a creditor to receive a payment, or payments, from a debtor, in circumstances specified in a contract between them. We provide specialist loss adjusting and risk management expertise across a wide spectrum of financial, commercial crime, professional indemnity and product recall.
We employ economists, chartered accountants, lawyers and management specialists to deal with financial liabilities. Our experts keep abreast with the latest developments in the financial sector around the globe.